For all in-room pickups, Belmont has allowed us to pick up your belongings AFTER all students have moved out of the dorms. This will allow you to leave campus immediately after packing and labeling your belongings without waiting for us to arrive.

1. After packing and labeling your belongings for storage, send an email to info@musiccitystudentstorage.com with a picture of your belongings and a brief inventory list of the items you want us to pick up. All items must be consolidated in one spot – please do not leave multiple items in different rooms/areas of your residence.

2. Once you’ve sent us a picture and list of your items, lock your belongings in your room. Belmont Residence Life will escort our movers to your room to pick up your belongings.

3. If we have any questions or if anything is unclear to our team, we will call you when picking up your items to make sure we have picked up everything that you would like to store.

4. Items that are not clearly shown in your inventory picture and included in your inventory list will not be eligible for damage reimbursement.

1. After we pick up your belongings, you will be sent an invoice for the total amount. This will take place within two weeks after your move-out date. Please note: Payment is due within 7 days after receiving your invoice. There is a 20% late payment fee added to any outstanding balance after 7 days.

2. *IMPORTANT* All invoices and itemized inventory lists will be emailed to the Cardholder’s Email Address that was submitted on the signup form. It is your responsibility to review your invoice after you receive it. If there are any discrepancies or missing items on the itemized inventory list, you must notify us immediately.

Please send us an email BEFORE calling. We will respond to each question as soon as possible.

Send all emails to info@musiccitystudentstorage.com or call 615-669-5694